Reviews
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Lubbock Office Location
Sarah W.
“Insureberry has been awesome! Yadira is always friendly and helpful. She learned of my insurance needs and quickly set about to find the best deal for us. She sent me several different agencies quotes and let me make the final call. She's answered so many questions for me and has been very patient and caring through everything!”
Oscar A.
“Great customer service, quoting process was easy and I got more coverage for less than my previous insurance!”
Julie
“Stephanie C. has been my agent for 3 years. She has worked to get me the best coverage at the best price with A rated carriers for multiple policies. I highly recommend her for business insurance.”
Karen S.
“Mercedes Enriquez was very helpful in working with me to renew my home insurance. She did a renewal reshop for a better rate and more coverage. Thank you Mercedes for your expertise and recommendations.”
Alberty K.
“Ag Workers and Insureberry have always provided exceptional service and great rates. Evelyn was able to get our new travel trailer insured with a policy that fit our needs quickly and at low cost. Five star service all the way around.”
Iris A.
“My previous auto insurance rates doubled in one year, so I thought I would try to find another agency. I called Insureberry and spoke with Yadira. She was so helpful with getting quotes and getting me signed up with a new agency. I highly recommend Insureberry if you are looking for cheaper insurance rates.”
Brad D.
“Blessed to have such incredible group to work with. I have multiple policies with Insureberry from personal auto to commercial policies. Have always been well taken care of. Everyone I have had contact with have been extremely helpful. Stephanie has gone way beyond any expectations to take care of my insurance needs and I was treated as if I was their only customer. It’s as if you are being taken care of by family! I have had AG Workers insurance for 36 years & I am extremely thankful for how they have handled their business with me!”
Lacy P.
“This is the BEST company for all your insurance needs. I highly recommend!”
Shane D.
“Courtney was very personable and made the whole experience worthwhile. Business was taken care of very easily, but it was very refreshing to actually have a laugh and fun little conversation instead of a typical soulless transaction between customer and agent.”
John C.
“Had a very pleasant experience with Insureberry. Mercedes was the person assisting me, she was very knowledgeable and efficient in answering questions and setting up a new RV policy, I’ll be going to her when I need additional insurance.”
Cathy S.
“This is my first time dealing with Insureberry! It was a great experience! Their agents are such a pleasure to work with!”
Kim W.
“Stephanie is friendly, knowledgeable and prompt. She delivers exactly what you ask for and make money saving business suggestions. She saved my small business hundreds with her expertise. Be sure you ask for Stephanie. Ill be doing all my business insurance needs with her. She is part of your team working for you to get the best product for a fair competitive price.”
Pamela J.
“Thank you Yadira for getting me the BEST quote and securing my homeowners Insurance Policy. Yadira was wonderful to work with. She was professional yet caring and she made the whole process simple.”
Tracey R.
“I had a great experience with Mercedes. We needed to insure our new car on the same day to pick it up. We had our new plan within two hours, and we saved money compared to the previous plan.”
KM D.
“Both Victoria and Evelyn have been extremely helpful with assisting and guiding my search for the most beneficial and cost-effective home-owners insurance policy options. I highly recommend their services at Insureberry.”
Cyndi B.
“Insureberry has been incredibly responsive and understanding. They treat us like family and have always been professional and available.”
Graham B.
“Great to work with! Very easy to get a quote. Really appreciate it.”
Brad B.
“Hunter Crawford at Insureberry was fantastic helping me receive and evaluate quotes, answering my questions, and setting up new policies.”
Lesa M.
“Working with Insureberry on obtaining a new homeowners policy was great! They were professional and expedient. I highly recommend them!”
Catalina M.
“I had the pleasure of working with Yadira during the process of signing up for renters insurance, and I couldn't be more impressed with the level of professionalism and expertise displayed. Yadira not only demonstrated a deep understanding of the insurance policies available but also took the time to thoroughly explain the coverage options tailored to my specific needs. Their attention to detail, responsiveness, and friendly demeanor made the entire experience seamless. I highly recommend Yadira for anyone seeking an insurance professional who goes above and beyond to ensure client satisfaction.”
Testi223
Excellent communication and very easy to work with
Testi222
You are knowledgeable and easy to talk to.anout our needs.
Testi221
Searched for options to home owner insurance. Shelby answered all our questions. Shelby has always been professional, patient, and personable.
Testi220
Very helpful and insightful. They will answer any questions you have in a timely manner.
Testi219
Cheaper rates
Testi218
You responded very quickly. It was nice you could do text messaging. It was honestly surprisingly simple and quick.
Testi217
Very helpful
Testi216
Communication & price
Testi215
Donna was truly amazing in helping me navigate a challenging situation with getting new auto insurance. She went above and beyond and I am grateful!
Testi214
Friendly, competent service with great rates!
Testi213
You were very helpful and always called back quickly. You answered my questions and tried to save me money whenever possible.
Testi212
Great service and knowledgeable staff.
Testi211
Customer service, price.
Testi210
Personal and fast action
Testi209
Great personal attention to insurance needs.
Testi208
Robin is very quick to respond and definitely can get a better product than I can on my own. I strongly recommend that you try Insureberry when looking for insurance. Robin will save you time and money.
Testi207
Timely reminders, clear direction & information make this insurance company an easy choice. Thanks for your professionalism!
Testi206
Y’all were easy to work with, and very friendly.
Testi205
Although I have my car insured through Ag Workers for several decades, I only added my homeowners policy a couple of years ago. I appreciate the prompt professional & courteous service provided whenever I had a question on my policy coverage. I am not computer or tech savvy, and I especially appreciate that I can “talk†to agents as opposed to doing transactions solely online.
Testi204
Setting up the policy was easy and quick. We are not constantly pressured to get more insurance. And the auto pay makes paying for it well, automatic. So far no complaints.
Testi203
Shelby searched to find the best insurance for me, and was so kind and pleasant. She understands agriculture. Very comfortable with Shelby handling my policies.
Testi202
Stephanie, is always so attentive and takes the time to understand what I need and makes sure that my needs are met.
Testi201
Demonstrated a sincere interest in helping me find the coverage desired with an affordable premium. There was not the "hurry up" push that is often encountered in securing"over-the-phone" quotes with some companies.
Testi200
Easy to communicate. I can call and speak with a real person almost instantly.
Testi199
Very good service!
Testi198
I was advised and received insurance the same day. Very helpful and courteous.
Testi197
Provided needed service
Testi196
Great customer service
Testi195
Reliable and friendly when I call with a change or question. Lower rates than most insurances I’ve found.
Testi194
We paid so much less for better coverage with insurberry than with our previous insurance…..amazing.
Testi193
The Staff are always eager to help us, they respond quickly, and know how to help. We are happy with the rates that are offered for our homeowners policy.
Testi192
Everyone I talked to was very nice and professional
Testi191
Convenient and good rates!
Testi190
Customer service at Ag Workers has always been very helpful.
Testi189
Customer Service has always been courteous, responsive and most helpful whenever I call for any reason.
Testi188
Ms. Platus is amazing
Testi187
Simple process, quote, and buy
Testi186
I was contacted by Insureberry when my previous insurance company raised the premium drastically. The agent at Insureberry asked me if I wanted to switch to another insurance company that Insureberry has found which offered the same coverage with lower premium. THIS WAS FANTASTIC! Since then, I am recommending other people who look for an option for their home insurance.
Testi185
The price!
Testi184
Candace was very thorough, patient and persistent in making sure we got the best coverage possible.
Testi183
Candice went above and beyond my expectations to make sure I was covered.
Testi182
Great job finding the best deals on homeowner policy. Always available to answer questions and help with claims.
Testi181
You most helpful for my situation.
Testi180
I love being able to call and talk to someone locally that can handle any policy issues!
Testi179
I feel you always do your best to serve and help us find the best policies to meet our needs. I do wish that a discount could be offered for bundling when we go through you for all our insurance but have different providers fit different needs. I think it should still be considered bundling when we do this.
Testi178
Very effective, knowledgeable and professional staff.
Testi177
Rhonda, You were very prompt and professional when shopping my home owners insurance and made it a very easy process. I most appreciate it.
Testi176
Went above and beyond with my many requests and vehicle changes
Testi175
Helpful and friendly service. Good price on car insurance.
Testi174
Everyone at Ag Workers has been great. They always take care of our needs. We have had Ag Workers auto insurance since 1976 and Homeowners for last 8 - 10 years. We would not have been a repeat customer if we were not satisfied. Thank you.
Testi173
Service is superb and response to questions and claims is unmatched.
Testi172
Robin has always given us excellent service with the best rates out there.
Testi171
Quick and easy service at affordable prices! Any questions are answered prompltly.
Testi170
Worked to locate best value for our insurance needs.
Testi169
Shelby was very helpful and patient through our house buying experience which was chaos. We were so happy with our previous experience that there was no question with the company we wanted to do business with on our new home.
Testi168
You helped us know what we needed to do to get the insurance. Like putting steps on the barns & railing on house. It is better to know upfront what needs to be done than find out after someone gets hurt or has an accident. Thanks for all the help.
Testi167
Awesome customer service.
Testi166
Your company is easy to work with insuring our home.
Testi165
Good service!
Testi164
Before we went into the office we were given the information we needed to make a decision on our insurance. Then Candace gave us personal attention while at our meeting.
Testi163
Good service and very friendly people to take care of us.
Testi162
Always great, friendly service at a good price.
Testi161
My agent is very professional and helpful. She works to ensure I receive the best possible cost effective policy.
Testi160
We couldn't be happier with AG workers insureberry auto insurance. Thanks!
Testi159
Excellent customer service.
Testi158
Great and uncomplicated service with fair prices.
Testi157
Your agent is always easy to reach and able to answer all our questions
Testi156
The agent followed up in a timely manner and always answered my concerns and questions Thank you
Testi155
Had our insurance for a very long time. (25 years plus). No issues
Testi154
Good pricing, customer service.
Testi153
Very responsive and helpful
Testi152
Great value - good price and excellent customer service.
Testi151
The whole process has been quick and easy to sign up for our car insurance.
Testi150
They worked so well with us as we changed over our insurance. Very accommodating!
Testi149
Always prompt with answering questions. Also they can handle almost any scenario and is a one stop shop.
Testi148
Efficiency and quick call backs!
Testi147
Easy to work with. Great rates!
Testi146
Very helpful staff.
Testi145
I love the personal service. I actually got to talk to a real person and ask questions. I am so tired of companies that require all contact to be on line. Clicking on boxes is not personal service because there can never be enough boxes to answer each individual questions of every person.
Testi144
We appreciate the response on our hail damage claim in April.
Testi143
Effective communication with clients.
Testi142
Cory was very helpful throughout the whole process of getting me set up for an auto insurance policy. Everything from the quote to the sign up process went smooth. The prices offered through AgWorkers/Insureberry are by far the best I have found. I was extremely appreciative that Cory took the time to shop around for homeowner's insurance and informed me the current policy I have is better than anything he could offer. I appreciated how open and honest Cory was through the whole process.
Testi141
Quick response back on quote so we could make a decision. Easy to contact and quick response back.
Testi140
Candice had a positive attitude and took the time to understand our needs.
Testi139
Prompt service and courteous agents.
Testi138
Lael has taken care of all our insurance needs when we were building a new home! She keeps us up to date on the insurance climate and offerings of Insureberry. We couldn't ask for a better representative!!
Testi137
You were very polite and helpful!
Testi136
You worked very hard to meet our specific needs in a very cordial, yet professional manner,
Testi135
Quick and courteous feedback. Questions were all answered.
Testi134
We have always received excellent service from the representatives we talk to. They answer our questions, and take the time to explain certain aspects of our policies. The only thing I wish they would do more of is having more features on their app or online.
Testi133
Easy quote and response time frame
Testi132
Communication was great and efficient. I found the process very smooth when going over the information with my rep.
Testi131
Very helpful and sent follow up emails
Testi130
Low Premiums. Good Customer Service. Trustworthy Insurance.
Testi129
Prices are not out of line. Response to inquires have always been prompt. I had a request to check my home for hail damage and although there was not enough damage for a claim the inspector explained why and was very professional.
Testi128
Everything was done right! Thx
Testi127
Great follow up, customer service.
Testi126
Once I questioned our rate increase, a new quote was given with a different carrier for better coverage and a much better rate.
Testi125
Super easy to get ahold of and took the time to explain what I needed.
Testi124
Great customer service and very competitive prices.
Testi123
Terri was very helpful.
Testi122
Always great service!
Testi121
Very friendly staff and fair rates!
Testi120
Very knowledgeable and helpful!
Testi119
Everything from adding new vehicles, drivers, changing coverage or filing a claim is so easy. Wish more companies would adopt your culture.
Testi118
The insurance quote was done in a very timely manner. The rate of the insurance premium was also very competitive.
Testi117
The employees were very quick at responding to any questions I had and talking me through what my plan options were. The ease of applying was great as well. I liked being able to talk to an employee when I wanted instead of trying to figure everything out on the computer myself.
Testi116
Easy process to set up
Testi115
Great follow up to our questions
Testi114
Confidence in the company and the products offered. Helpfulness of staff when calling for information/assistance
Testi113
I appreciate the prompt and personal service.
Testi112
Everyone has been incredibly knowledgeable and helpful through the process.
Testi111
Anytime I’ve ever called, my representative has been friendly, smart, super helpful & prompt with any answers.
Testi110
This company has great policies and the customer service is amazing! Would definitely recommend to others
Testi109
Great rates! We have had no issues when adding/changing to policies.
Testi108
Always prompt with any issue I have had in the 40 plus years I have had Ag Workers insurance. Very satisfied.
Testi107
Ms. Evelyn Gonzalez was attentive to my needs, processed my paperwork in quick and professional manner. She was fantastic!!
Testi106
Great rates and wonderful customer service! Evelyn was very helpful while setting up my policy.
Testi105
Very helpful and prompt
Testi104
The process of acquiring auto insurance was quick and painless. Insureberry staff was very friendly and efficient!
Testi103
Customer service and simple transactions.
Testi102
Very helpful and courteous with providing insurance coverage. Great rates
Testi101
Terri was very helpful to me as I transitioned from an insurance company that I had used for 47 years to Ag Workers (Insureberry). I have another large commercial policy that I will be transferring to Insureberry this fall. Terri answered all my questions, as I had many. Ag Workers has been insuring my rolling stock since 1972, and we've had excellent coverage for affordable premiums.
Testi100
Lael has been very helpful and great to deal with!
Testi99
Very helpful and informative
Testi98
Everything has been great, no complaints
Testi97
You found me the coverage I wanted, at the price I liked.
Testi96
Very friendly over the phone. This was one of my first “adult†moments and I was nervous but the kind and patient energy was a relief!
Testi95
Customer Service is always #1
Testi94
AgPro is easy to to business with from all aspects including cost, ease of claims, etc. Thanks
Testi93
Very helpful and knowledgeable!!
Testi92
AgPro is easy to to business with from all aspects including cost, ease of claims, etc. Thanks
Testi91
Very helpful and knowledgeable!!
Testi90
Personalized, caring, detailed associates that are humans, not robots!
Testi89
Always quick and understanding on anything or any questions we have.
Testi88
Mercedes was very friendly and easy to communicate with! 🙂
Testi87
Always speedy and professional service
Testi86
Lowered rates while adding coverage
Testi85
Low price compared to my travelers account is enough to make me happy
Testi84
good prices and pays claims when needed without exorbitant price hikes.
Testi83
Ag Pro has saved us so much money over the years.
Testi82
Process has been fairly easy and cost is very reasonable.
Testi81
Very easy to work with, great customer service.
Testi80
I am always able to get a real person on the phone to help with my needs. They have always been friendly and have taken good care of me.
Testi79
Main thing is cost for value. Agents have been available and helpful.
Testi78
Candace did a great job finding a carrier that provides the coverage I need at a premium I can afford. Being retired, and on a fixed income, that’s important to me. Thank you, InsureBerry.
Testi77
Got us taken care of on our claim in 2019, and are helping us with our current one. Thanks!
Testi76
Employees are helpful determining necessary insurance needs. Prices are very competitive
Testi75
Quick response
Testi74
I called Lael for a new policy and had a quote within 2 hours and a new policy also.
Testi73
Fast and Friendly Service!
Testi72
Staff is always friendly and helpful and the price of insurance is always reasonable.
Testi71
Have always been prompt with questions and claims
Testi70
Very quick response on a hail damage claim.
Testi69
I can easily talk to a real person
Testi68
I love that I have peace of mind concerning my insurance coverage.
Testi67
It was great working with you always a prompt response
Testi66
Very polite and patient with me for taking so long to gather my materials for being a new customer.
Testi64
Everyone is always friendly and helpful.
Testi63
Terri is always professional and explains things very thoroughly. And, she follows through.
Testi62
Insureberry has been easy to work with in regard to our residence insurance. They keep us informed through email about the company and have always been attentive to any questions we have.
Testi61
Not only are the rates great but the staff is so awesome and helpful!
Testi60
Friendly & good to work with.
Testi59
We have been with AgWorkers insurance since 1978. We have never had an issue, clams were resolved quickly and satisfactory.
Testi58
Providing affordable insurance
Testi57
Service and pricing have been great for auto and home.
Testi56
Reasonable rates, prompt service on claims.
Testi55
Very professional service, great people, great attitudes
Testi54
Everything has always been great.
Testi53
Leslie listened to my concerns and went right to work at helping me!
Testi52
Always available to help with any issues or answer questions. Willingness to work to find the very best policy for our situation.
Testi51
Customer service is awesome!
Testi50
The premiums are very competitive with other insurance companies and you were committed to helping us receive the best quote in a very timely manner. The new name will be hard to promote. InsureTexas would be much more catchy or if it is nationwide, InsureAmerica.
Testi49
Low rates and good service
Testi48
Anytime I needed to call, everyone has been so friendly and helpful and you do not have to go around the world to get answers to questions or for help.
Testi47
Had this insurance for years. Very easy to work with employees have always been courteous and efficient. Top notch service every time
Testi46
Competitively price and great service. You always address my concerns and don’t act like it is inconvenient to help.
Testi45
Good pricing
Testi44
Greatly appreciate the very good service.
Testi43
You have been very helpful and I have no complaints.
Testi42
Prompt return calls. You do all the research and find us home insurance with the same coverage that was more affordable which saves us time & money.
Testi41
They are always willing to spend time on the phone with you to explain and adjust coverage to fit your needs.
Testi40
The quality of service is unbeatable. The ability to talk to a real person without hoops to jump through and customer service is excellent.
Testi39
Good knowledge answers to my questions and friendly service
Testi38
The quick response time on getting our insurance policies updated and the great knowledge of working towards the best policy coverage that fits our needs.
Testi37
Customer service and reasonable rates
Testi36
The staff is professional, courteous and helpful. They are very knowledgeable. Quality insurance products at reasonable rates.
Testi35
The price was right, and very friendly and helpful people to work with.
Testi34
Terri was terrific in getting us signed up. Been with Ag Workers for decades.
Testi33
Your service representative are professional and take care of the customers.
Testi32
Lael gave us options to consider along with answering all our questions about the insurance offerings! Great customer service and timely responses!
Testi31
Friendly and personal service. No automated system
Testi30
Shelby and Courtney are the best agents we have had in a long time and we can say decades. They are thorough, professional and care for their customers and proud of the company they work for.
Testi29
I especially like that you answer the phone or text. That is part of the reason I left my prior agents, is because I could never make a quick call to them. Always had to either go to the office to get them to take care of a need or email them. Thank you.
Testi28
Your team members are always courteous, polite and helpful and your rates are as good as any.
Testi27
We love the great service and savings you offer your customers!
Testi26
OUR EXISTING COVERAGE WAS HIGH PAYMENTS WITH STATE MIN COVERAGE. OUR AGENT, MERCEDES, FOUND US WAY BETTER COVERAGE FOR THE SAME PRICE WE WERE PAYING. I LOVE THE RENTAL CAR AND TOWING COVERAGE WE ADDED.
Testi25
Donna was really great taking the time to get multiple quotes together for us and find us the best possible policy to fit our needs.
Testi24
Swift and dedicated service
Testi23
Professional yet personal relationship with our Agent’s in assuring accurate assessment of requirements necessary to service our needs in a competitive market with integrity.
Testi22
Good communication
Testi21
The rates are good and so is the communication.
Testi20
Easy to call and talk to a person, great staff, great rates and coverage
Testi19
Terri is extremely helpful!
Testi18
You understand ranch/ag issues.
Testi17
I called from an auto dealership to add a new vehicle to our existing policy. The wait-time to speak to a rep was very short, and my request was immediately implemented by the very personable and professional assistant.
Testi16
Kind, helpful and patient! All my questions were answered fast and efficient!
Testi15
Leslie Konkle, my rep, has always been very responsive and accommodating...a pleasure to work with.
Testi14
Very helpful. Seamless process
Testi13
You all make insurance affordable and easy.
Testi12
Competitive rates and pointing out things around the premises that could be a hazard
Testi11
Candace is what you did right! A pleasure to work with.
Testi10
Being able to call or email and have someone get back to us either with a response or additional information.
Testi9
Always helpful and follow through with claims in a timely manner. Rates are okay too.
Testi8
Excellent service. Professional staff. Always very helpful.
Testi7
Happy with rate on auto insurance, lower prices than other insurance companies
Testi6
GREAT COMPANY AND COMPETITIVE RATES AND EXCELLENT CUSTOMER SERVICE! HAVE BEEN WITH THEM FOR YEARS!
Testi5
Customer Service and follow up was excellent.
Testi4
Easy service and good prices
Testi3
Best prices. Good service. Combined coverage with auto via Ag Workers.
Testi2
kept working on my umbrella insurance policy until we were happy with the cost and the coverage.
Testi1
Price, friendly service